Frequently Asked Questions
Are There Any Other Fees? (Delivery, Tax, etc)
Nope! What you see is what you get.
How do I Make Changes, Pause or Cancel?
Contact us via Email (Colin@Puppy-Pad.com) or Call/Text (858-952-9141)
Where Are You Located?
San Diego, CA
Puppy-Pads start at 2ft x 1.5ft = $13
/
delivery
How Big is the Pad, and what is the Total Cost?
Puppy-Pads start at 2ft x 1.5ft = $13
/
delivery
What If I Need a Bigger Pad?
No Problem! We offer a Double (2 Pads) and a Large (2ft x 4ft) option
Will The Grass Live Longer If I Water It?
No. Also, your dog will not enjoy wet grass on his toes.
What if my Dog Eats It?
Dogs love the smell and feel, because grass is natural! - Supervise Puppies, because they chew everything!
How Often Should I get it Refilled?
Every Week if used often, Two Weeks if used occasionally
What If I Broke My Box?
We will replace your box, at no cost. Lifetime Guarantee!
What if I Cancel?
Cancellation must be received at least one full calendar day prior to your next delivery date to avoid being charged for that delivery